Privacy Policy

Effective Date: January 1, 2026

Data we collect

At ForestRush LTD, we respect your privacy and are committed to protecting your personal data. When you interact with our website, create an account, or make a purchase, we collect certain personal information to facilitate the transaction and improve your experience. This includes identity data (such as your first and last name), contact data (including your billing address, delivery address, email address, and telephone numbers), and financial data (such as payment card details, though we do not store full credit card numbers on our servers; they are processed securely by our payment gateways). We also collect technical data including your IP address, browser type and version, time zone setting, and operating system when you browse our catalog.

How we use it

We use your personal data exclusively to fulfill the contract we are about to enter into or have entered into with you. Primarily, this means processing and delivering your orders, managing payments, fees, and charges, and collecting and recovering money owed to us. We also use your data to manage our relationship with you, which includes notifying you about changes to our terms or privacy policy, asking you to leave a review, or responding to your customer support queries regarding missing components or game rules. With your explicit consent, we may use your identity and contact data to send you marketing communications regarding new premium board game releases or limited edition pre-orders.

Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. We use essential cookies to maintain your shopping cart state and user session. Analytical cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. For comprehensive details on the specific cookies we employ and how you can manage your preferences, please refer to our dedicated Cookie Policy.

Third parties

We may share your personal data with select third parties strictly for the purposes set out in this policy. These include service providers acting as processors who provide IT and system administration services, logistics and courier partners (such as Royal Mail or DHL) who require your address to deliver your physical board games, and professional advisers including lawyers, bankers, auditors, and insurers. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your personal data (commonly known as a "data subject access request"), the right to request correction of the personal data that we hold about you, the right to request erasure of your personal data when there is no good reason for us continuing to process it, and the right to object to processing of your personal data where we are relying on a legitimate interest. If you wish to exercise any of the rights set out above, please contact us.

Contact

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:
Email address: ForestRush@proton.me
Postal address: 70 Victoria St, London SW1E 6SQ, United Kingdom
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.